My grandaughter loves this baby due to having just got a baby brother she copes her mom. Very cute baby doll and baby sounds. The clothes are gorgeous and doll fits in her baby bro...view morethers newborn clothes too. 5* all the way I might get the little girl one for her birthday too. view less
I brought this fo my granddaughter it is exactly as stated on the description I would totally recommend this product my granddaughter is 4.5 years old and she thinks is real at tim...view morees the range of baby features it has when you press its tummyare really good a lovely product presented well kids will love it view less
I absolutely love this doll, wish I was a little girl again, cos I would keep this for myself! It's so realistic and very cuddly and such a fantastic price. I bought this for the k...view moreidsout charity, so hopefully whoever gets this doll will be really pleased. I've just ordered another one. view less
Head came squashed and was different looking to the pic- not as cute!Purchased for a boy who plays with my daughters babies so his mum wasnt too bothered as hed prob lose it soon- ...view morebut i wouldnt purchase for my daughter as she loves her dolls. Also was delivered in just a bag no box! view less
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by this form If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by this form
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.