Really lovely doll. Came beautifully wrapped in cellophane with a bow and is a great quality doll. My daughter loves her new doll. Has a lovely soft body so is nice to cuddle. Her ...view morearms are also posable. I’m really happy with this purchase. So refreshing not to open the box to find something tacky and flimsy. view less
I was looking for an ethnically coloured baby for my Christmas Nativity scene, instead of white European. This was the nearest I could find in colour to what I imagine Jesus would...view more have been like as a baby. It's probably a bit darker than it should be, but so what? I was glad to have it, even if I had to remove all the bright green modern clothing and hide the underneath garments beneath white linen! view less
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by this form If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by this form
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.