Quality is excellent, the clothes are well made and perfect, so much so I purchased another doll from this company plus a dolls high chair. Their products are so good I would reco...view moremmend them to anyone who likes nice things. view less
Suspected sound box might not be great from other reviews, mine did not work and there was no plastic to pull out or anything to do to get it going. The box with all the tiny parts...view more and batteries for the sound opened really easily and was just to be tucked inside the doll's clothes though, so I thought it wasn't safe anyway for a toddler and so I just threw it away. No way would that be sold in a toy shop. Its a nice doll which fits in tiny baby clothes, just spend a bit more and get something else if you are particularly wanting the sound features. view less
Purchased for our granddaughter, the boy doll is perfect for her she already has the girl doll.I would definitely recommend this toy, it's soft and well designed.
I just loved the doll. It feels like a baby in arms. I think I will be sad to hand over to my Grandaughter this week end!Beautifully wrapped and presented and quick delivery. He is...view more beautiful. view less
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by this form If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by this form
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
