This is a sweet little doll. I bought it as a a Christmas present for me 3 year old. She loves that the baby has a dummy and shes always pushing it around in her pram. Great for pr...view moreetend play and rol play. Good quality. And fast delivery with prime. view less
This was a Xmas gift for our daughter. It arrived in good time and was perfectly packaged. The doll itself is fairly big, well made and good quality. It is a little heavy but nothi...view moreng to put you off.It was a great success and made our daughter very happy. view less
I'm a bit disappointed because it is very hard to hear what the doll in saying, my granddaughter like to undress her dolls but she can't with this one because the voice box in on t...view morehe stomach, because I'm disabled I shop on line and hope for the best and I don't think this was the best view less
It is a nice baby doll,the reason i gaved it 4 stars its the value for money,and the convenience of having it delivered home and not having to go to toy shop,but the details on it ...view moreare of bad quality,the eyelashes came off as i took it out of the box without even touching its eyes..also it makes some soumd but the volume is so low is nearly unheard..otherwise a good baby doll. view less
This doll was packed very well it's little face was covered to protect it from any dust or dirt, it was beautifully clean and absolutely perfectly made, my granddaughter will love ...view moreto put this perfect 20" doll into her new pram for Christmas. Absolutely gorgeous! Definitely Recommend! view less
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by this form If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by this form
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.