Bought this Doll for my 3year old daughter. When it arrived she was so happy!! This Doll is so cuddly with beautiful facial features! Didnt know it came with a mini voice box that ...view moreslots into a pocket on the babies chest which makes cute baby noises! The clothes are adorable! I love everything about this baby and so does my little one. Weve just bought the boy Doll with the magic milk bottles. I haven't told my daughter as I want it to be a surprise! We are in the middle of moving house and most of her toys have been packed away so this doll has made her day! Thankyou!! view less
This made my daughter who is autistic very happy as she is bby mad! Most dolls that she has either have open only or closed eyes and that dont work so this bby comes with open/clos...view moreing eyes and a lovely outfit inc coat she is very happy and therefore so am i thank you view less
Bought this as a present for a friend to give her grand daughter, really impressed with quality and quick delivery. So many baby dolls are made to look real and we find them a litt...view morele creepy. Its nice to get a pretty faced doll. view less
The doll initially seemed a great buy and my daughter loved to play and take good care of her, however after only 3 months the eyelashes came loose and the seams on her body are a...view morelso loose and coming away. The seller sadly didn't want to know. So personally I would not recommend this doll to young children as its dangerous in my opinion. view less
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by this form If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question by this form
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.